CLEAR TERMS
Terms and electronic signature disclosure
Draft for review before launch. This page is a product description, not legal advice.
What DocAISign is
The standard DocAISign workflow lets you upload a PDF, DOC or DOCX file (or scan paper), mark where signatures and dates go, sign it yourself or send it to one other person to sign, and download the signed PDF with an audit record.
The standard workflow provides electronic signatures and an audit record. It does not provide certificate-based digital signatures or identity verification. For important documents, check the rules where you are.
Browser-only tools
Local signing adds a signature image to a PDF on your device. Local compression rewrites PDF structure without resampling images; it may not reduce every file. These tools do not upload the PDF, send email, generate an audit record or provide certificate-based digital signatures. Keep your original and check the downloaded result before sharing. See local processing and privacy.
Documents not to use it for
Don't use DocAISign for wills, codicils, powers of attorney, or other documents that the law requires to be signed in a particular form, witnessed or notarised. For real estate, family law and court documents, check the local rules before you use an electronic signature.
Your responsibilities
- Send documents only to people who expect them, and only to their own email address.
- Upload only documents you are allowed to share with the signer.
- Keep your own copy of signed documents; files are deleted after the retention period on the privacy page.
- Don't use DocAISign for spam, fraud or anything illegal. We may suspend accounts that do.
Sends and payments
Signing yourself is free. Each document sent to a signer uses one send. Free accounts get a number of sends each calendar month, shown on the pricing page. A pass gives unlimited sends for the period shown, from the time the payment is confirmed. Pro gives unlimited sends and renews monthly until you cancel; after cancelling it stays active until the end of the paid month, and paid months are not refunded. Prices are shown before you pay. Unlimited sends are still subject to the daily abuse limit. Plans start when our payment provider confirms the payment.
Electronic records and signatures disclosure (for signers)
When you open a DocAISign signing link, you are asked to agree to this before you can sign:
- Your electronic signature on the document is meant to have the same intent as signing it by hand.
- You can ask the sender for a paper copy, or to sign on paper instead. If you prefer that, don't continue; you can decline on the signing page.
- To view and sign, you need a device with a current web browser. To keep a copy, you need to be able to save or print a PDF.
- DocAISign records the link being opened, your agreement, each signature you add, the times, and the IP address and browser you use. These go into an audit record that you and the sender receive with the signed PDF.
- Your signatures are added one box at a time, by you. Nothing is signed until you select Finish and confirm.
- You can withdraw your agreement at any time before you finish, by closing the page or declining. Once you finish, the signed document is final.
- Your signature is linked to you by the email address the sender entered: the signing link is sent only to that address.
How standard signing files are sealed
When signing is complete, DocAISign places the signatures and dates into the PDF and calculates its SHA-256 fingerprint. The fingerprint is printed in the audit record. Anyone can calculate the fingerprint of the file they hold (for example certutil -hashfile file.pdf SHA256 on Windows or shasum -a 256 file.pdf on macOS) and compare: a different value means the file was changed after signing.
No guarantees
DocAISign is provided as is. We don't promise that a document signed with it will be accepted for any particular purpose.